Essential Requirements
Before comparing prices, make sure any company you consider meets these baseline requirements:
Insurance & Bonding
- General Liability Insurance: Minimum $1 million coverage protects your property
- Workers' Compensation: Protects you if a cleaner is injured on your property
- Bonding: Protects against employee theft or dishonesty
- Ask for certificates of insurance and verify they're current
Employee Screening
- Background checks on all employees
- Drug testing policies
- Proper training documentation
- E-Verify or work authorization verification
Questions to Ask
About Their Service
- How long have you been in business?
- Can you provide references from similar businesses?
- Will the same team clean our facility each time?
- What happens if we're not satisfied with a cleaning?
- How do you handle after-hours access and security?
About Their Products
- What cleaning products do you use?
- Are they Green Seal or EPA Safer Choice certified?
- Can you accommodate special product requirements?
- Do you provide all supplies or do we provide any?
Red Flags to Watch For
Warning Signs
- Unwilling to provide insurance certificates
- No written contract or scope of work
- Significantly lower pricing than competitors (may cut corners)
- High employee turnover or frequent team changes
- No quality control or inspection process
- Poor communication or slow response times
Why Choose TBM Green
TBM Green checks every box: fully insured and bonded, background-checked employees, Green Seal certified products, consistent teams, and responsive communication. We've served Portland businesses since 2007.